Last updated: 01/12/25
1. Introduction
One of a Mind Therapy (“we”, “us”, “our”) is committed to protecting your personal information and your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, contact us, or sign up for our newsletter.
We are based in the United Kingdom and process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
If you have any questions about this policy, you can contact us at:
Email: info@oneofamindtherapy.co.uk
Address: available on request
2. Personal Data We Collect
We collect personal information in the following ways:
a) Data you provide through contact forms
- First name
- Last name
- Email address
- Phone number
- Any message or information you choose to include
b) Newsletter subscription (Mailchimp)
When you subscribe to our newsletter, we collect:
- Email address
- First name and last name (if you provide them)
c) Website usage data (Google Analytics)
Google Analytics automatically collects:
- IP address (anonymised where possible)
- Device type
- Browser type
- Pages visited
- Time spent on the site
- Referring website
Google Analytics may set cookies on your device. You can disable these through your browser settings or through your cookie preferences on our website (where available).
3. How We Use Your Personal Data
We use your information for the following purposes:
a) To respond to enquiries
To reply to messages sent via our contact forms, email, or phone, and to provide the information or support you request.
b) To provide services
If you become a client, your details allow us to communicate with you regarding appointments, updates, and the delivery of our services.
c) To send newsletters and updates
If you opt in, we use Mailchimp to send you news updates, information about our services, special offers, and relevant articles or resources. You can unsubscribe at any time by clicking the link in our emails.
d) To improve our website
Google Analytics helps us understand how visitors find and use our site, which pages are most helpful, and how we can improve our content and services. Analytics data is processed in an anonymised or pseudonymised form where possible.
4. Legal Basis for Processing
Under UK GDPR, we rely on the following legal bases:
- Consent – for sending newsletters, using certain cookies, and running analytics where required.
- Legitimate interests – to respond to enquiries, ensure the security and functioning of our website, and grow our business responsibly.
- Contract – when processing is necessary for providing therapy or related services you have requested.
You may withdraw your consent at any time where processing is based on consent.
5. Sharing Your Personal Data
We will never sell your personal information.
We only share data with third-party service providers essential to our operations:
a) Mailchimp (newsletter service)
We use Mailchimp to manage email subscriptions and send newsletters. Mailchimp may store data outside the UK. Any such transfers are carried out using appropriate safeguards in line with data protection law.
b) Google Analytics (website analytics)
We use Google Analytics to collect and analyze anonymized or pseudonymized website usage data, which helps us improve our website and services.
c) Website hosting provider
Our website and any data submitted through contact forms may be stored securely on our hosting provider’s servers.
All third-party providers we use are required to take appropriate security measures and only process your data in line with our instructions and applicable data protection law.
6. How We Store and Protect Your Data
We take reasonable technical and organizational measures to safeguard your data, including:
- Secure website hosting and server configuration
- Use of SSL encryption on our website
- Limited access to personal data on a need-to-know basis
- Password protection and secure devices
- Regular updates and security checks
We only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
7. Your Rights Under UK GDPR
You have the following rights in relation to your personal data:
- The right to request access to the personal data we hold about you
- The right to request correction of inaccurate or incomplete data
- The right to request deletion of your personal data, in certain circumstances
- The right to restrict or object to the processing of your data, in certain circumstances
- The right to withdraw consent at any time, where processing is based on consent
- The right to data portability, where applicable
To exercise any of these rights, please contact us at info@oneofamindtherapy.co.uk
If you are unhappy with how we handle your data, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK: ico.org.uk.
8. Cookies
Our website may use cookies for essential functionality and for analytics (e.g. via Google Analytics). Cookies are small text files placed on your device. You can manage or disable cookies through your browser settings or through any cookie banner or preference tools on our website.
9. Mailing List Unsubscription
You can unsubscribe from our newsletter at any time by clicking the “unsubscribe” link in any email sent via Mailchimp, or by contacting us directly and requesting removal from the mailing list.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The latest version will always be available on this page, and the “Last updated” date at the top will indicate when it was most recently revised.
